A retailer just blocked 42,000 customers from its site for returning too many items. It could trigger a new wave of returns backlash.

A retailer just blocked 42,000 customers from its site for returning too many items. It could trigger a new wave of returns backlash.

A Bootz spokesman said customers were blocked because they "repeatedly exploit the high service levels of free shipping and returns at the expense of our business, other customers and the environment… [+2726 chars]

Read More
Top