An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff, replacing them with an AI chatbot

An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff, replacing them with an AI chatbot

An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff, replacing them with an AI chatbot.andresr/Getty Images <ul> <li>Suumit Shah, the CEO of the e-commerce… [+3181 chars]

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