Exit, Voice, Loyalty, Neglect: Why People Leave, Stay, or Try to Burn It All Down

Exit, Voice, Loyalty, Neglect: Why People Leave, Stay, or Try to Burn It All Down

When someone is dissatisfied with a product, group, or relationship, how do they remedy that dissatisfaction?  A German economist and political scientist, Albert Hirschman, laid out a theory of how … [+15779 chars]

Read More
Top