Leaked T.J. Maxx document shows the extreme lengths angry customers will go to get their hands on viral products like Rae Dunn mugs

Leaked T.J. Maxx document shows the extreme lengths angry customers will go to get their hands on viral products like Rae Dunn mugs

T.J. Maxx gives employees a protocol to follow if customers become aggressive, defensive, or physically violent.Jeff Greenberg/Getty <ul><li>Some T.J. Maxx customers can get aggressive with employee… [+4968 chars]

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