Returns are a $816 billion headache for retailers. And now they're a costly pain for shoppers, too

Returns are a $816 billion headache for retailers. And now they're a costly pain for shoppers, too

Many retailers have added fees for returns over the last year.Howard Schnapp/Getty Images <ul><li>Some retailers have added fees for returning items over the past year.</li><li>The fees generally ap… [+2770 chars]

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