Student-loan borrowers facing bad customer service could be transferred to a 'high-performing' company if issues persist, Biden's Education Department says

Student-loan borrowers facing bad customer service could be transferred to a 'high-performing' company if issues persist, Biden's Education Department says

President Joe Biden.AP Photo/Susan Walsh <ul><li>The Education Department released new guidance on holding student-loan servicers accountable.</li><li>Borrowers could be transitioned to higher-perfo… [+3241 chars]

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