Watch Apple CEO Tim Cook take a customer service call: 'You guys thought I'd screw it up'

Watch Apple CEO Tim Cook take a customer service call: 'You guys thought I'd screw it up'

One customer got to speak with "a very special guest" about upgrading their iPhone: CEO Tim Cook.Kevin Dietsch <ul> <li>It's not everyday you see a CEO take a customer service call.</li> <li>Apple's… [+2257 chars]

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